DIABETES: WHAT IS IT?
Educational Flipchart // Pittsburgh, PA
Medication Adherence is a problem that creates frustration with doctors and deteriorates the health of patients. If patients and caregivers could understand the importance of their medications, would their adherence increase?
After delving deeply into the topic of medication adherence, I found the communication issue between healthcare providers and patients to be the most interesting reason for non adherence. In my research I learned that a number of studies have show that a physician's trust is more important than treatment satisfaction when it comes to treatment adherence. As stated by The American College of Preventative Care, "Physician trust correlates positively with acceptance of new medications, intention to follow physician instructions, perceived effectiveness of care, and improvements in self-reported health status." This issue coupled with my innate interest in design's role in education and communication created an area I wanted to explore further.
A number of diagrams came out of the research into the medication adherence problem.
After researching the problem space I came up with this project statement: How can comprehensive disease education of elderly patients with Type II Diabetes work to increase medication adherence by fostering a trusting relationship between patients and healthcare providers?
This is my first draft of the visuals and story for this project. I experimented with different content, ways to model and visual language to put the learning narrative together. This draft was most important in order to receive feedback from peers and professors who were unfamiliar with the project during a progress showing. The pharmacist working with us and a geriatric doctor also came to give their impressions. This prototype went through the narrative of what glucose and insulin are, how glucose is broken down and used, a metaphor for diabetes, and a modeling activity of what happens at a cellular level for someone with diabetes.
Some important points that were brought up were:
- Developing a take home version for patients
- The crocheting is very feminine. Will it deter men from wanting to learn?
- How do patients remember where they left off?
- It looks like it would be good for kids with thecolors and shapes
I tried the idea of crocheting molecules as the physical piece to go with the print piece. Crochet is something a lot of elderly women are familiar with so I debated it as a medium.
In this second iteration I chose to deviate from the physical element. For one, it could be tough for elderly people to do fine motor activites, and for two I wanted to focus on the print content and design. The colors and forms were very bright and childlike. I chose to move in a more sophisticated direction.
This is the final version of the design. It was created to be placed in waiting rooms for patients and caregivers to peruse while waiting or be used in a doctor's exam room to explain the disease In order to make this project an effective learning journey I molded my content around the learning cycle. Each book brings users through a variety of engagements like metaphors, reflective questioning, chunking of information and repetition of information.
This page is divided into 7 sections so a patient or doctor can slowly move through the explaination of how the body reacts to glucose and insulin.
I wanted to include activities in this flipchart to help a patient test their knowledge. Here, a patient can line up the cards in order and see if they understand how sugar effects the body.
Metaphors are a powerful tool to help communcate an idea. Here I used a door and key metaphor to communicate the 2 reasons a patient could be diabetic.
The final piece to this project was the personal version of the flipchart.
This project called for a sophisticated palette that was good for senior eyes. As people age their ability to distinguish between cool colors can diminish. This palette features warm colors that are used in moderation to appeal to elderly patients. The muted yet inviting colors were used to help clarify diabetes information.
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